Zyxel Networks is excited to introduce Zyxel Search AI, a powerful new tool designed to enhance the support experience for our Zyxel product users. This feature is entirely free for everyone, reflecting our commitment to improving your network management without additional costs.
What is Zyxel Search AI?
Zyxel Search AI is an advanced artificial intelligence feature integrated within the Zyxel Networks website. It leverages generative AI technology to understand and respond to customer inquiries effectively. By searching through our extensive database of FAQs and release notes, Zyxel Search AI provides concise summaries and direct links to data sources, offering clear, actionable answers.
Note:
- Zyxel Search AI is associated with generative AI technology, which strives for accuracy but may not always be 100% correct. As such, we recommend that users double-check the information if necessary to ensure it meets their specific requirements.
- Zyxel Networks continues to strive for innovation and customer satisfaction, and Zyxel Search AI is part of our ongoing efforts to provide you with the best tools to manage your networks efficiently and effectively. Dive into the future of network management with Zyxel Search AI—your 24/7 AI-powered support assistant!
- If the AI's response is not aligned with your query, you are encouraged to consult the recommend result links that the AI has provided. It is possible that the information therein may correspond to your question and offer a resolution.
Key Features of Zyxel Search AI:
- Comprehensive AI Assistance: Every inquiry is treated as an independent event. Zyxel Search AI delves into a wealth of information to find the most accurate and relevant answers to your questions.
- Data-Driven Insights: Utilizing generative AI, Zyxel Search AI summarizes the best information available, ensuring that you receive not just any answer, but the most informed one.
- Direct Access to Information: After analyzing your query, Zyxel Search AI offers direct links to FAQs and release notes, allowing you to explore the topics in detail.
Best Practices for Using Zyxel Search AI
To get the most out of Zyxel Search AI, it's important to provide complete and clear descriptions of your issues or questions. Here are a few tips for interacting with Zyxel Search AI:
- Detail is Key: Since Zyxel Search AI does not have access to specific organizational details or previous interactions, providing a full context in every inquiry will lead to more accurate and useful responses.
- Structured Questions: Clearly structured questions help Zyxel Search AI to understand and address your needs more effectively.
Example:
❌ Instead of... "Voice VLAN"
✔ Try this... "How to set up Voice VLAN on Nebula?"
❌ Instead of... "NAT rule"
✔ Try this... "I want to setup NAT rule on USG FLEX"