Overview

Updating the firmware/software on networking equipment is essential.  Firmware/Software patches can update hardware drivers and/or patch software bugs.  These update can enhance the performance of the device or provide better security to help keep data flowing through it secure.

Before uploading any firmware patch on a P660R device please verify that you are using the correct patch revision.  Updating the incorrect patch may cause service issues.  For example: if your P660R device is running firmware version 3.70(WNE.0)D0, only update it with other WNE patches.

Firmware for the ZyXEL P660R product can be downloaded from ftp://ftp.zyxel.com.  Please keep in mind when looking for firmware patches that the P660R, if provided by the internet provider, may contain ISP specific software.  The ISP would need to be contacted to receive the latest patch to their proprietary software/firmware versions.  Contact tech support at 800-255-4101 option 5 if you need assistance on figuring out whether your P660R product has ISP proprietary firmware or ZyXEL original.

Supported Devices

P-660R-F1
P-660R-51
P-660R-D1

Accessing the Web Configurator

To access the device web configuration screen to configure the modem/router, please connect your computer directly to an available LAN port.  A wired computer is needed to minimize downtime when making changes to the configuration.  During the configuration process the device may reboot to apply changes successfully, this means a temporary loss of connection to the network, this is why it is not recommended to make any configuration changes via wireless.

Open an internet browser (Internet Explorer, Mozilla Firefox, Google Chrome, etc.) and delete the contents of the address bar.  Type http://192.168.1.1 on the address bar and hit the enter/return key on the keyboard.  192.168.1.1 is the ZyXEL default IP address, if your ZyXEL modem/router was provided to you by the internet service provider it may be running proprietary firmware/software based on your provider's standards for operation.  If this is the case you may need to contact the service provider to obtain the IP address for the web configurator and login credentials (administrative credentials).  Once the correct web configurator address is entered on the browser, the following screen will appear requesting the administrator credentials.

Enter the ZyXEL administrative credentials:  password=1234 (if prompted for username=admin)

Or, enter the ISP proprietary administrator credentials:  must be obtained from the ISP

After the ZyXEL default credentials are entered a screen will appear asking to create a new administrator password.  Please create a new password to secure the configuration screen or click the Ignore button to skip the password change and continue to the configuration screen.

Depending on the modem model you may see a prompt asking to apply the default certificate.  Applying the ZyXEL default certificate, this is a self-signed certificate, is recommended to secure the configuration screen using HTTPS protocol.  This will allow you to make changes to the settings on the device while info between your machine and the modem/router are encrypted.  Click the Ignore button if you wish to continue using HTTP protocol to configure the device.

Firmware Upgrade

To upgrade the software/firmware on the P660R please go to menu, Maintenance → Tools.

Click the Firmware Upgrade tab and follow these steps to update the software:

• Click Browse to locate the firmware patch (BIN) file.
• Click Upload to begin the update process.  Note:  To upload the file properly, without interruption, please use Mozilla Firefox, Google Chrome or Internet Explorer browser(s).