This walkthrough will assist you in configuring the bandwidth management feature on the UAG hospitality appliance to limit per user upload and download speeds to the internet.  If you have not yet configured the UAG appliance with the guest network please follow the steps on the “UAG Setup” for instructions. If the UAG hospitality gateway is not connected to the internet, please follow the instructions on the “UAG_WAN_Setup” walkthrough for assistance in getting the UAG online.

Supported devices

UAG2100

UAG4100

UAG5100

Overview

Bandwidth management provides a convenient way to manage the use of various services on the network.  It manages general protocols (for example, HTTP and FTP) and applies traffic prioritization to enhance the performance of the delay-sensitive applications such as voice and video.  In this scenario we will be limiting the bandwidth speed for each user that connects to the guest network (LAN2).

Table of Content

Accessing the WebGUI

BWM Setup

Testing and Troubleshooting

Accessing the WebGUI

To access the ZyXEL UAG web configuration page please open a web browser on your computer (Internet Explorer, Mozilla Firefox, Google Chrome, etc.). Type http://172.16.0.1 in the address bar to access the WebGUI.
Note:  Be sure to connect your computer to a LAN1 port (P2 or P3 on UAG2100/4100, P3 on UAG5100)

When prompted for user credentials, type in admin for the “User Name” and 1234 for the “Password”.  Click the Login button to enter the WebGUI.

Note:  If the default password has been changed, use the new password to login.  If this is the first time setting up the device and it is not accepting the “1234” password please press the RESET button on the device (located in rear panel) and hold it down for 10-15 seconds.

The following screen will prompt to update the administrator password.  Enter a new administrative password and click the “Apply” button to save the change.

Click “Ignore” to keep the default password (1234) and continue with the setup.

BWM Setup

To enable the bandwidth management (BWM) feature on the UAG gateway go to menu, Configuration→BWM once successfully logged-in to the WebGUI.  Check the box to “Enable BWM” and click the Apply button at the bottom of the window to save the settings.

Once the BWM feature is enabled click the Add button to insert a rule.  The rule we will be creating in this example will limit the upload and download speeds for each user connected to the guest network.  By default the guest network on the UAG appliance is the LAN2 network.

• Check the box to “Enable” the rule
• Select the “Per User” option for the BWM Type
• Scroll down to Incoming Interface under the “Criteria” and select “LAN2” from the dropdown
• Under Outgoing Interface you have the option to leave the option set to “ANY” or, set it to only apply to the “SYSTEM_DEFAULT_WAN_TRUNK”, this way it only applies to traffic going through the internet connection(s)
• Under Source click the dropdown to select the “LAN2_SUBNET” network
• Scroll down the window to the Bandwidth Shaping option to configure the inbound and outbound speeds for the guest users
• Set the inbound (download) to “3000”kbps (3Mbps)
• Set the outbound (upload) to “1000”kbps (1Mbps)
• Click OK to save the settings
  

Testing and Troubleshooting

To test the BWM setup, connect a computer to the guest network (LAN2) and run a speed test using your preferred speed test tool (speedtest.net, speakeasy.net/speedtest, speedof.me, etc.).

SpeedTest.net	Speedof.me

If the speed test results are nowhere near the limit specified in the BWM rule that was created:

1. Check your devices IP address and make sure it matches the LAN2 (guest network) IP scheme.
2. If the results are under, check the DHCP table to see how many users are connected to the LAN2.  There may be too many users connected to the network sharing the internet throughput.  For example, if the internet connection is 15 Mbps down and 5 Mbps up and there are 10 users connected to the internet, speed tests will show a lower speed result then the limit specified by the BWM rule.  For best results test the rule when there is no one else connected to the network, this will show if the rule is actually working and rule out other variables causing the problem.
3. If the results are over the limited specs check to make sure that the BWM feature is enabled and that the BWM rule that was entered is also enabled.  Set the BWM rule to Log Alert when the rule is tripped, this will create a log entry on the ZyWALL to help determine if the BWM rule is being activated/used.
4. Check the firmware version on the UAG appliance; make sure the UAG is running the latest firmware patch.
5. Contact ZyXEL Tech Support for further assistance @ 800-255-4101.  Support is available Monday to Friday from 8AM-5PM Pacific Time.  You can also reach us via email by submitting a support request form here.