Changing ownership in Zyxel Nebula is a straightforward process that involves logging in, accessing administrator settings, adding a new administrator, selecting the new owner, and confirming the transfer. After logging in, navigate to "Organization-wide Administrator" to add the new admin with necessary details. Select the new administrator, initiate the transfer, and confirm it by acknowledging the loss of ownership authority. Once confirmed, the new owner gains full control. If the current owner is unavailable, contact Zyxel Support with required documentation like serial numbers, invoices, and email addresses for assistance.
Changing Ownership in Zyxel Nebula:
Login to Nebula:
- Access Zyxel Nebula by navigating to the login page and entering your credentials.
Access the Administrator Settings:
- After logging in, navigate to:
Organization-wide > Administrator
Add the New Administrator:
- Click the "Add" button.
- Enter the required details for the new administrator, including their email address and access permissions.
- Click "Create admin" to add the new admin.
| The user to whom the rights have been delegated will then receive a mail notification. | The new organization will appear in the user's list of organizations. |
The new user has been granted access to the organization; however, the full transfer of rights is still pending. To complete this process, please follow these steps:
Note: This action will cause you to lose ownership rights, including Nebula devices, under this organization.
Select the New Owner & Initiate the Ownership Transfer
- In the list of administrators, locate the new administrator you just created.
- Click the checkbox to the left of their name to select them as the new owner.
- With the new owner selected, click the "Change Owner" button.
- A pop-up window will appear, asking you to confirm the ownership transfer.
- Carefully review the information displayed.
- Tick the checkbox to confirm that you understand you will lose ownership authority.
- Click "Confirm" to proceed.
Ownership Transfer Complete:
- Once you've confirmed the transfer, the ownership transfer process will commence.
- After a successful transfer, the new owner will have full control over the organization's Nebula account.
Delete Previous Owner:
Please note that the previous owner will retain administrator rights within the organization after the ownership transfer. If necessary, you may remove this user to revoke their access.
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