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LABEL
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DESCRIPTION
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General
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Template name
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Enter a descriptive name for the alert template (up to 64 alphanumeric characters including spaces).
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Description
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Enter more details of the alert template (up to 64 alphanumeric characters including spaces).
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Email recipient
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Enter the email addresses to which you want to send alerts.
 Recipients belonging to Base organizations will not receive email alerts, except if the recipient’s account includes an MSP license. In general, only the organizations with activated MSP license will receive email alerts.For example, ORG 1 is a Base tier organization, and ORG 2 is a Professional tier organization. An MSP alert template is created to monitor AP offline events. If there are three email recipients in both ORG 1 and ORG 2 with the following licenses:
•REP 1 (recipient 1) has an account which includes an MSP license.
•REP 2 (recipient 2)and REP 3 (recipient 3) has accounts which does not include an MSP license.
When an AP offline event occurs, an email alert will only be sent to REP 1 in ORG 1. While an email alert will be sent to all recipients (REP 1, REP 2, and REP 3) in ORG 2.
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Apply to
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Select All organizations or specify the selected organizations to send alerts to.
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Exclude sites
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Select the sites in organizations that will not receive any alerts.
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Enable
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Click this to activate the alert template.
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System alerts
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Notification Type
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For each alert, you can set how to receive alert notifications:
•Email: Alert notifications are sent by email to configured recipients.
•In-app Push: Alert notifications are sent to site administrators who are logged into the Nebula Mobile app. This type of notification is not available for some features.
•Both: Alert notifications are sent by email and app notification.
•Disabled: No alerts are sent.
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Show additional recipients
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Add additional user accounts who will receive email and in-app notifications for the alert.
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System Alerts
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Wireless
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Specify how long in minutes the NCC waits before generating and sending an alert when an access point goes offline.
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Switches
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Specify how long in minutes the NCC waits before generating and sending an alert when a port or a switch goes offline.
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Security gateway
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Specify how long in minutes the NCC waits before generating and sending an alert when the following events occur:
•A gateway device goes offline.
•Any DHCP pool on the gateway device runs out of IP addresses to assign.
•A VPN connection to or from the gateway device is created or terminated.
•The WAN connectivity goes offline.
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Mobile router
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Specify how long in minutes the NCC waits before generating and sending an alert when an mobile router goes offline.
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Other
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Specify whether to send an alert each time configuration settings are changed.
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Security alerts
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CDR containment
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Specify whether to send an alert each time a CDR block or containment action is triggered.
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Show additional recipients
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Add additional user accounts who will receive email and in-app notifications for the alert.
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SecuReporter
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Notification mode
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Select whether to receive email security reports from SecuReporter.
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Show additional recipients
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Add additional user accounts who will receive email and in-app notifications for the alert.
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Email subject
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Enter an email title here.
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Email description
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Enter a description of the emails to be sent here. For example, maybe these emails are just for high severity events.
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Notification interval
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Specify how often to receive a SecuReporter report.
If no security events were triggered, SecuReporter will not send a report.
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Event severity
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Select the severity level of events that will be included in each report.
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Event threshold
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This table lists the events that trigger SecuReporter security alerts.
You can set the alert threshold. For example, X count(s) of malware/virus attack within 5 minutes means SecuReporter includes a report in the email if the total number of combined malware and virus detection events exceed X within a 5 minute time period.
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